Thank you for shopping with premiumvapescartshop. This Shipping Policy outlines how we process, ship, and deliver orders.

Order Processing

• Orders are processed within 1–2 business days after payment has been successfully received.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During periods of high demand, processing times may be slightly longer. If significant delays occur, we will notify you as soon as possible.

Shipping Times

Estimated delivery times begin once your order has been shipped.

• Standard Shipping: 7 business days

• Express Shipping: 1–3 business days (where available)

Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Delivery destination

• Shipping method selected

• Package size and weight

Any applicable shipping charges will be displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

We are not responsible for delays or additional costs resulting from incorrect or incomplete shipping information provided by the customer.

If you notice an error, contact us immediately. We will do our best to update your order before it is shipped, but we cannot guarantee changes after processing has begun.

Lost or Delayed Shipments

If your package is delayed beyond the estimated delivery timeframe, please contact us so we can assist you in working with the shipping carrier.

If a shipment is confirmed as lost by the carrier, we will work with you to determine an appropriate resolution.

International Shipping

International shipping may be available to select destinations.

Customers are responsible for any customs duties, import taxes, fees, or other charges imposed by their local authorities. These charges are not included in the purchase price or shipping cost unless otherwise stated.

Please note that import restrictions vary by country. It is the customer’s responsibility to ensure that ordered products are permitted in their destination.

Shipping Restrictions

We reserve the right to refuse or cancel orders that cannot be shipped due to legal, regulatory, or carrier restrictions.

Delivery Confirmation

Once a package has been marked as delivered by the shipping carrier, responsibility for the shipment transfers to the customer. If you believe your package was delivered incorrectly, please contact both the shipping carrier and our support team as soon as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Please include your order number when contacting us so we can assist you more efficiently.